📢 Notice

We are changing our phone operator through the end of August. Please send all questions regarding your shipments to the email listed below. Thank you for your understanding.

Shipment Tracking

Welcome to Transfera Track & Trace

Tracking

Enter the shipment number to view real-time status.

Contact information

After you enter the number, a phone number will be shown for more information about your package.

TEMU complaints

Complaints and payments are handled exclusively by TEMU. Transfera cannot assist with these.

eCommerce support

Need help? Contact us at ecommerce.support@transfera.com

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